Privacy Policy
1. Introduction
M&K Futoling Enterprises LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.mkfutoling.com or use our courier and delivery services.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information necessary to process service requests, manage customer relationships, and improve our operations.
a. Personal Information
We may collect the following details when you complete a form or interact with our website:
Full Name
Business or Company Name
Email Address
Phone Number
Pickup and Delivery Addresses
Package Descriptions (weight, type, and contents)
Billing and Payment Details (if applicable)
b. Non-Personal Information
We may also automatically collect certain technical data, including:
IP Address
Browser Type and Version
Device Information
Pages Visited and Time Spent on Site
Referring and Exit Pages
3. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
Processing delivery quotes, scheduling pickups, and confirming orders
Providing updates on delivery status or responding to inquiries
Managing billing, invoices, and payments
Improving website performance, user experience, and service offerings
Complying with legal and regulatory obligations
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
However, we may share data in the following limited circumstances:
With trusted service providers (e.g., hosting companies, email platforms, or payment processors) who assist us in operating the website and fulfilling services.
To comply with legal requirements, court orders, or government requests.
To prevent or investigate potential fraud, security breaches, or misuse of our platform.
All vendors and partners handling personal information are required to maintain strict confidentiality and use your data only for the intended service purpose.
5. Cookies and Tracking Technologies
Our website uses cookies and analytics tools such as Google Analytics (GA4) to understand visitor activity and improve functionality. Cookies collect anonymous data such as session duration, device type, and general location.
You can manage or disable cookies in your browser settings, but doing so may limit your ability to use certain website features.
6. Data Security
We maintain physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or destruction.
These include:
SSL encryption across the website
Secure data transmission protocols
Limited administrative access to stored information
Regular updates and malware scans
Despite our efforts, no method of internet transmission or electronic storage is completely secure. You acknowledge and accept this inherent risk by using our website.
7. Data Retention
We retain your information only as long as necessary to fulfill the purpose it was collected for, comply with legal obligations, or resolve disputes.
When no longer required, your personal data is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you
Request correction or deletion of inaccurate information
Withdraw consent for marketing communications
Request a copy of your data in a portable format
To exercise these rights, please email us at info@mkfutoling.com with the subject line “Privacy Request.”
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before submitting personal data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware that data from a child has been submitted, we will promptly delete it.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or company operations. The revised version will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
M&K Futoling Enterprises LLC
Jacksonville, Florida
Email: info@mkfutoling.com
Phone: 1-888-326-8124
Website: www.mkfutoling.com